Legal Policies - ELITE JEWELRY

Privacy Policy

At ELITE JEWELRY, we are committed to protecting our customers' privacy. This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

  • Full name
  • Shipping and billing address
  • Contact phone number
  • Email address
  • Payment information (processed by external platforms)
  • Purchase history

2. How We Use Your Data

We use your information to process orders, provide customer service, send notifications, and comply with legal obligations.

3. Security

We protect your data with appropriate technical and organizational security measures.

4. Your Rights

You can request access to, correction or deletion of your data by writing to info@elitepjewelry.com.

Pricing Policy

Last updated: April 2025

At Elite Pawn and Jewelry, we are committed to offering high-quality products at fair and competitive prices. Our pricing policy is based on the following principles:

Price Determination

  • Prices are set based on market value, product condition (new, pre-owned, or refurbished), and acquisition costs.

  • All items are carefully evaluated to ensure fair pricing and value for our customers.

Transparency

  • All prices are clearly marked on our website and in-store.

  • We do not charge hidden fees. The price you see is the price you pay, excluding applicable taxes or shipping fees.

Discounts and Promotions

  • We occasionally offer seasonal promotions, limited-time discounts, and clearance sales.

  • All discounts are time-limited and clearly indicated with a start and end date.

Price Changes

  • Prices may change based on market trends, product availability, and supplier pricing.

  • We reserve the right to update pricing at any time without prior notice.

If you have any questions about our pricing or current promotions, feel free to contact us at info@elitepjewelry.com.

Terms and Conditions

By purchasing from our website, you agree to the following terms:

  • Registered Name: ELITE JEWELRY
  • Address: 2235 SIGMAN RD, CONYERS, GA 30012
  • Email: info@elitepjewelry.com

Products may slightly vary in appearance. We accept multiple payment methods. Orders can be canceled before shipping. We are not responsible for external delivery delays.

Return and Refund Policy

We want you to be completely satisfied with your purchase. We accept returns within 14 days of receiving the item.

1. Conditions

  • Item must be unused and in its original packaging
  • Refunds are issued to the original payment method (no store credit)

2. Right of Withdrawal

You may cancel your purchase without reason within 14 days. To exercise this right, contact us at info@elitepjewelry.com with the subject "Withdrawal" or use the following form:

Full name, order number, date of receipt, item to return.

3. Return Instructions

Carefully pack the item and ship it to:

2235 SIGMAN RD, CONYERS, GA 30012

Return shipping costs are the customer's responsibility unless the item is damaged or defective.

Shipping Policy

Order Processing

Orders are processed within 2 to 4 business days.

Estimated Delivery Times

  • U.S.: 3-7 business days
  • International: 7-14 business days

You will receive a tracking number once your order has been shipped.

ELITE JEWELRY
2235 SIGMAN RD, CONYERS, GA 30012
Email: info@elitepjewelry.com